IT outsourcing
Maintenance of your company's IT infrastructure for a fixed monthly fee within an agreed scope.
Who it's for
No in-house IT specialist
There is infrastructure but nobody responsible for it.
You need a system
Planned maintenance and documentation instead of ad-hoc calls.
Your IT person needs backup
Help with complex tasks and infrastructure development.
Process
How maintenance starts
- Step 01
Introduction and infrastructure assessment
I review the current state, risks and priorities.
- Step 02
Agreeing on the scope
We fix the scope, schedule, communication channels and exclusions.
- Step 03
Onboarding
I set up monitoring, access and documentation.
- Step 04
Ongoing work
Scheduled work, request handling and reporting as agreed.
What's included
- 01
Monitoring setup
Observing key nodes and services.
- 02
Routine maintenance
Updates, checks, scheduled work.
- 03
Backups
Backup configuration and restore testing.
- 04
Incident handling
Diagnosing and fixing failures as agreed.
- 05
Infrastructure development
Planning and implementing improvements.
How we work together
Scope, schedule, communication channels, response time and exclusions are defined by agreement. The fixed fee covers the agreed scope of work.
FAQ
FAQ
What does the fixed fee include?
Only the agreed scope. Work beyond it is discussed separately.
Do you work 24/7?
The service hours and response time are defined when the scope is agreed.
How much does it cost?
The price is determined after assessing the task / infrastructure.
Let's discuss maintaining your infrastructure
Describe the situation — I'll review it and suggest options. The price is determined after assessing the task / infrastructure.